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Implementing the Consumer Duty in the Consumer Investments sector [pdf]
Consumer Duty letter – Consumer Investments -
Implementing the Consumer Duty in Credit Reference Agencies (CRAs) and Credit Information Service Providers (CISPs) [pdf]
Consumer Duty and portfolio letter -
Implementing the Consumer Duty in the Mortgage Lenders and Administrators sector [pdf]
Consumer Duty letter – mortgage lenders and administrators -
Implementing the Consumer Duty in the Retail Banks and Building Societies sector [pdf]
Consumer Duty letter – Retail Banks and Building Societies -
User guide: How to reset your multi-factor authentication [pdf]
User guide on how to reset your multi-factor authentication user guide. -
Further First Supervisory Notice 2022: Indigo Michael Limited [pdf]
For the reasons given and pursuant to sections 55L(2)(a), 55L(2)(c) and (3)(b) of the Financial Services and Markets Act 2000, the FCA has decided to vary the requirements imposed on Indigo Michael Limited by a First Supervisory Notice issued on 12 -
Implementing the Consumer Duty in Mainstream Consumer Credit Lenders (MCCL) [pdf]
Consumer Duty letter – Mainstream Consumer Credit Lenders -
Implementing the Consumer Duty in the General Insurance and Pure Protection sectors [pdf]
Consumer Duty letter -
CP23/5: Debt packagers: feedback on CP21/30 and further consultation on new rules and perimeter guidance [pdf]
CP23/5: Debt packagers: feedback on CP21/30 and further consultation on new rules and perimeter guidance. -
Transcript: How to log on using Salesforce (or other) authenticator app [pdf]
Transcript of video on how to log on using Salesforce (or other) authenticator app.