Publications
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CP21/1: Restricting CMC charges for financial products and services claims [pdf]
This consultation paper (CP) sets out our proposals to make rules about fees charged by claims management, companies (CMCs) for claims about financial products and services. -
IFF Research Claims Management Companies (CMC) Fee Rules Research - Financial Services Claims [pdf]
The FCA commissioned the survey to gain a greater understanding of why some consumers may accept being charged higher levels of fees by CMCs. -
Occasional Paper No. 59: Sitting on a gold mine: Getting what’s owed to pawnbroking customers [pdf]
FCA Occasional Paper No. 59: Sitting on a gold mine: Getting what’s owed to pawnbroking customers. -
Memorandum of Understanding between the Financial Conduct Authority, Department for Work and Pensions and Money and Pensions Service [pdf]
Memorandum of Understanding between the Financial Conduct Authority, Department for Work and Pensions and Money and Pensions Service. -
Number of approvals made by the FCA for Debt Counselling - January 2021
The FCA provides data the number of firms authorised in the given year holding debt counselling only and number of firms authorised for debt counselling with a restriction for 2020. -
Occasional Paper No. 59: Sitting on a gold mine: Getting what’s owed to pawnbroking customers
In 2018, the FCA found that pawnbroking customers are not always collecting the ‘surplus’ money owed to them. In this paper, we share the results of a first intervention designed to address this. -
FCA response to the independent Financial Services Consumer Panel on the 2019-2020 Annual Report [pdf]
Our response to key comments from the independent Consumer Panel annual report for 2019/20 -
FCA response to key comments from the independent Practitioner Panel annual report for 2019/20 [pdf]
Our response to key comments from the independent Practitioner Panel annual report for 2019/20. -
Final Notice 2021: Triton Insurance Brokers Ltd [pdf]
This final notice refers to a firm no longer having any regulated activities in its permission, in the designated investment business and insurance business sector. We imposed a cancellation. -
FCA response to key comments from the independent Markets Practitioner Panel annual report for 2019/20 [pdf]
Our response to key comments from the independent Markets Practitioner Panel annual report for 2019/20.