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  1. IFF Research Claims Management Companies (CMC) Fee Rules Research - Financial Services Claims [pdf]

    External research

    Published: 21/01/2021

    The FCA commissioned the survey to gain a greater understanding of why some consumers may accept being charged higher levels of fees by CMCs.
  2. Occasional Paper No. 59: Sitting on a gold mine: Getting what’s owed to pawnbroking customers [pdf]

    FCA research

    Published: 20/01/2021

    FCA Occasional Paper No. 59: Sitting on a gold mine: Getting what’s owed to pawnbroking customers.
  3. Memorandum of Understanding between the Financial Conduct Authority, Department for Work and Pensions and Money and Pensions Service [pdf]

    Memorandums of understanding

    Published: 20/01/2021

    Memorandum of Understanding between the Financial Conduct Authority, Department for Work and Pensions and Money and Pensions Service.
  4. Number of approvals made by the FCA for Debt Counselling - January 2021

    FOI releases

    Published: 20/01/2021

    Last modified: 25/10/2022

    The FCA provides data the number of firms authorised in the given year holding debt counselling only and number of firms authorised for debt counselling with a restriction for 2020.
  5. Occasional Paper No. 59: Sitting on a gold mine: Getting what’s owed to pawnbroking customers

    Occasional papers FCA research

    Published: 20/01/2021

    Last modified: 03/06/2026

    In 2018, the FCA found that pawnbroking customers are not always collecting the ‘surplus’ money owed to them. In this paper, we share the results of a first intervention designed to address this.
  6. FCA response to the independent Financial Services Consumer Panel on the 2019-2020 Annual Report [pdf]

    Correspondence

    Published: 19/01/2021

    Our response to key comments from the independent Consumer Panel annual report for 2019/20
  7. FCA response to key comments from the independent Practitioner Panel annual report for 2019/20 [pdf]

    Correspondence

    Published: 19/01/2021

    Our response to key comments from the independent Practitioner Panel annual report for 2019/20.
  8. Final Notice 2021: Triton Insurance Brokers Ltd [pdf]

    Final notices

    Published: 19/01/2021

    This final notice refers to a firm no longer having any regulated activities in its permission, in the designated investment business and insurance business sector. We imposed a cancellation.
  9. FCA response to key comments from the independent Markets Practitioner Panel annual report for 2019/20 [pdf]

    Correspondence

    Published: 19/01/2021

    Our response to key comments from the independent Markets Practitioner Panel annual report for 2019/20.
  10. FCA response to key comments from the independent Smaller Business Practitioner Panel annual report for 2019/20 [pdf]

    Correspondence

    Published: 19/01/2021

    Our response to key comments from the independent Smaller Business Practitioner Panel annual report for 2019/20.
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