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Financial Lives 2024 survey: Vulnerability and financial resilience - selected findings [pdf]
These slides provide selected findings on vulnerability and financial resilience as part of the Financial Lives 2024 survey. -
Financial Lives 2024 survey: Vulnerability and financial resilience underlying data for the charts [xlsx]
This data is for the charts in the Financial Lives vulnerability & financial resilience selected findings, as part of the Financial Lives 2024 survey. -
Financial Lives 2024 survey: Questionnaire [pdf]
The questions used for the Financial Lives Survey 2024. -
Financial Lives 2024 survey - Crib sheets – a quick introduction to topics covered in the questionnaire [pdf]
This document is a quick reference guide to the topics in the 2024 survey. -
Financial Lives 2024 survey: Fraud and scams, and financial promotions - selected findings [pdf]
These slides provide selected findings on fraud and scams, and financial promotions as part of the Financial Lives 2024 survey. -
Financial Lives 2024: Key findings from the FCA’s Financial Lives May 2024 survey [pdf]
In this report the FCA presents its 2024 survey results alongside those from the earlier surveys in 2017, 2020 and 2024 to show trend data over the past 8 years. -
Financial Lives 2024 survey: Fraud and scams, and financial promotions underlying data for the charts [xlsx]
This data is for the charts in the Financial Lives fraud and scams, and financial promotions selected findings, as part of the Financial Lives 2024 survey. -
Caveats to tracking: 2020, 2022 to 2024 Financial Lives surveys [xlsx]
For some questions, small changes have been made between the Financial Lives surveys meaning results are not directly comparable, we detail these changes in this document. -
The Financial Lives 2024 survey: Technical report [pdf]
This report details the methodological approach to the fourth, 2024, wave of the FCA’s Financial Lives survey, undertaken between February and June 2024. -
Financial Lives 2024 survey: Consumers’ experiences with financial services - selected findings [pdf]
These slides provide selected findings on consumers’ experiences with financial services as part of the Financial Lives 2024 survey.