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Consumer Duty board reports: good practice and areas for improvement
Read the findings of our review into firms’ approaches to completing the first annual Consumer Duty Board report -
Complaints and root cause analysis: good practice and areas for improvement
The FCA sets out examples of good and poor practice following a thematic review on complaints and root cause analysis. -
Notice of Decision 2024: Steven Blaney [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Notice of Decision 2024: Eama Limited [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Notice of Decision 2024: Matt Gazzard Limited [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Notice of Decision 2024: SYLVAN MOTORS LTD [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Notice of Decision 2024: Happy Car Sales [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Notice of Decision 2024: Ignition Go Ltd [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Skeleton Argument in Judicial Review relating to IRHPs [pdf]
In relation to interest rate hedging products. -
Information on whistleblowing - December 2024
FCA provide information on whistleblowing.