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Showing 681 to 690 of 9981 search results for complaints data.
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Trust and confidence - ensuring firms’ ethics are built around their customers
Speech by Clive Adamson, Director of Supervision, at the Insurance Institute of London, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Consumer credit countdown – Review into debt collection practices of payday lenders starts on day one of FCA regulation
This area is a priority because six out of ten complaints to the Office of Fair Trading (OFT) are about how debts are collected, and more than a third of all ... Continue to engage with the industry to encourage them to create a real-time data sharing -
Unit-linked pensions and savings: Multi-firm review of Consumer Duty price and value practices
FCA findings on insurance firms’ price and value practices for unit-linked non-workplace pensions and savings, including good practice and our expectations. -
PS18/24: Approach to final Regulatory Technical Standards and EBA guidelines under the revised Payment Services Directive (PSD2)
This policy statement confirms the revised Payment Services and Electronic Money Approach Document and Handbook changes following consultation feedback. -
Principal firms embedding the new rules for effective appointed representative oversight: Good practice and areas for improvement
Our findings on how firms are embedding new AR rules and examples of good practice and areas for improvement for firms to consider. -
General insurance product value and coronavirus (Covid-19) Guidance – update
We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance -
The FCA’s response to the Complaints Commissioner’s Report 202500476 [pdf]
The FCA’s response to the Complaints Commissioner’s Report 202500476. -
Complaint to the Financial Conduct Authority regarding Collateral (UK) Ltd [pdf]
Complaint to the Financial Conduct Authority regarding Collateral (UK) Ltd. -
AI Input Zone
We're seeking stakeholders’ views about current and future uses of Artificial Intelligence (AI) in UK financial services, as well as the financial services regulatory framework. -
UK Benchmarks Regulation
The Benchmarks Regulation (BMR) aims include ensuring benchmarks are robust and reliable. Learn more about how this affects you and the different benchmarks.