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  1. Final Notice 2015: Merlin Loans and Mortgages Limited [pdf]

    Final notices

    Published: 14/09/2015

    Last modified: 14/09/2015

    This final notice refers to breaches of PRIN 6, PRIN 11, DISP and COND related to threshold conditions, failing to be open and co-operative, and unfair treatment of customers in the consumer credit sector. We imposed a cancellation.
  2. GABRIEL – User Management Quick Reference Guide (QRG) [pdf]

    Systems information

    Published: 14/09/2015

    Last modified: 05/08/2016

  3. Reader’s Guide: an introduction to the Handbook [pdf]

    Handbook

    Published: 11/09/2015

    Last modified: 10/01/2019

  4. Final Notice 2015: Ralph Whittington [pdf]

    Final notices

    Published: 10/09/2015

    Last modified: 10/09/2015

    This final notice refers to breaches of APER 1 and FIT related to lack of fitness/propriety, client money/assets and insurance fraud in the general insurance and protection sector. We imposed a fine, prohibition, and withdrawal.
  5. 7. Compliance - authorisation application guides [pdf]

    Consumer credit information

    Published: 10/09/2015

    Last modified: 03/08/2016

  6. 2. Firm details - authorisation application guides [pdf]

    Consumer credit information

    Published: 10/09/2015

    Last modified: 03/08/2016

  7. 8. Personnel information - authorisation application guides [pdf]

    Consumer credit information

    Published: 10/09/2015

    Last modified: 03/08/2016

  8. 6. Systems and controls - authorisation application guides [pdf]

    Consumer credit information

    Published: 10/09/2015

    Last modified: 03/08/2016

  9. 9. Owners and influencers - authorisation application guides [pdf]

    Consumer credit information

    Published: 10/09/2015

    Last modified: 03/08/2016

  10. 11. Firm declaration - authorisation application guides [pdf]

    Consumer credit information

    Published: 10/09/2015

    Last modified: 03/08/2016

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