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Aggregate complaints data to 2022 H2 [xlsx]
Aggregate sector wide firm complaints data for 2022 H2. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2022 H2 [xlsx]
Firm level complaints data 2022 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Aggregate complaints data: 2022 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2022, between between 1 July and 31 December 2022. This includes the latest trends and analysis by product group. -
Market Watch 73
In this edition we share our observations and findings from our recent market abuse peer review into firms that offer Contracts for Difference products and spread bets. -
Final Choice 2023: Motor Choice Limited [pdf]
This final notice refers to a failure to satisfy threshold conditions (COND) and to be open and cooperative (PRIN 11) in the credit broking sector. We refused the firm’s application for authorisation. -
Consumer Duty webinar – Payments and e-money [pdf]
Consumer Duty webinar looking at Payments and e-money. March 2023. -
Information on FCA Data Breaches - April 2023
FCA provides information on FCA Data Breaches- April 2023. -
British Steel Pension Scheme: Government Actuary's Department statement [pdf]
The FCA commissioned the Government Actuary’s Department (GAD) to review the Technical Report accompanying the British Steel Redress Calculator. -
British Steel Pension Scheme: Calculator user guide [pdf]
This guide outlines the steps a firm must take to make a redress determination and any redress payment. -
British Steel Pension Scheme redress calculator: Technical report [pdf]
Technical Report accompanying the British Steel Pension Scheme Redress Calculator - PS22/14