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Letter: Financial Ombudsman Service reply to the FCA regarding complaints handling during coronavirus pandemic [pdf]
The Financial Ombudsman Service confirms how it will handle complaints during the coronavirus pandemic period. -
Administrative arrangement for the transfer of personal data between the FCA and United States Commodity Futures Trading Commission (CFTC) [pdf]
This arrangement acts as an appropriate safeguard when the FCA shares personal data with non-EEA regulators that have signed the arrangement. -
Administrative arrangement for the transfer of personal data between the FCA and the Australian Securities and Investments Commission (ASIC) [pdf]
This arrangement acts as an appropriate safeguard when the FCA shares personal data with non-EEA regulators that have signed the arrangement. -
Administrative arrangement for the transfer of personal data between the FCA and United States Securities and Exchange Commission (SEC) [pdf]
This arrangement acts as an appropriate safeguard when the FCA shares personal data with non-EEA regulators that have signed the arrangement. -
Administrative arrangement for the transfer of personal data between the FCA and the Securities and Futures Commission of Hong Kong (SFC) [pdf]
This arrangement acts as an appropriate safeguard when the FCA shares personal data with non-EEA regulators that have signed the arrangement. -
Modification by Consent of SUP 10C.3.13 and SYSC 24.1.2 direction [pdf]
This modification by consent is available to solo regulated firms using temporary arrangements. Firms can use this waiver if they think they may need to make or extend temporary arrangements to cover absences, as a result of the coronavirus (Covid-19 -
Final Notice 2020: Kirt Blackburn [pdf]
This final notice (Kirt Blackburn) refers to breaches of PRIN 11 related to failing to be open and co-operative in the consumer credit sector. We imposed a cancellation. -
The FCA’s response to the Complaints Commissioner’s Report FCA00504 [pdf]
The FCA’s response to the Complaints Commissioner’s Report FCA00504 -
FCA letter to the Financial Ombudsman Service regarding the Government’s Coronavirus Business Interruption Loan Scheme and the Bounce Back Loan Scheme [pdf]
Regarding the Government’s Coronavirus Business Interruption Loan Scheme (CBILS) and the Bounce Back Loan Scheme (BBLS) -
Financial Ombudsman Service's response to FCA regarding the Government’s Coronavirus Business Interruption Loan Scheme and the Bounce Back Loan Scheme [pdf]
Financial Ombudsman Service's response to FCA regarding the Government’s Coronavirus Business Interruption Loan Scheme (CBILS) and the Bounce Back Loan Scheme (BBLS)