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  1. Video Transcript: FCA explains - safeguarding for payment firms [pdf]

    Published: 17/10/2019

    Video Transcript: FCA explains - safeguarding for payment firms

  2. Aggregate complaints data to 2019 H1 [xlsx]

    Data

    Published: 17/10/2019

    Aggregate sector wide firm complaints data for 2019 H1. Including opened, closed, upheld, speed of closure and redress.

  3. MoU between HM Treasury, the Bank of England, the PRA and the FCA: equivalence and exemptions [pdf]

    Memorandums of understanding

    Published: 17/10/2019

    This MoU sets out how HM Treasury, the Bank of England, PRA and FCA expect to coordinate their respective functions in relation to equivalence and exemption determinations. These are new functions that will be transferred to UK authorities in the

  4. Aggregate complaints data: 2019 H1

    Data

    Published: 17/10/2019

    Last modified: 14/01/2026

    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. 

  5. Video transcript: How can firms stay informed about Brexit? [pdf]

    Transcripts

    Published: 17/10/2019

    Video transcript for our 'How can firms stay informed about Brexit?' video.

  6. Video transcript: What will happen to EEA firms operating in the UK? [pdf]

    Transcripts

    Published: 17/10/2019

    Transcript on our 'What will happen to EEA firms operating in the UK?' video.

  7. Final Notice 2019: Minstrel Ltd [pdf]

    Final notices

    Published: 16/10/2019

    This final notice (Minstrel Ltd) refers to breaches of PRIN 11 related to failing to be open and cooperative in the consumer credit sector. We imposed a cancellation.

  8. Final Notice 2019: LMA Motors Limited [pdf]

    Final notices

    Published: 16/10/2019

    This final notice (LMA Motors Limited) refers to breaches of PRIN 11 related to failing to be open and cooperative in the consumer credit sector. We imposed a cancellation.

  9. Final Notice 2019: E & N Ritchie [pdf]

    Final notices

    Published: 16/10/2019

    This final notice (E & N Ritchie) refers to breaches of PRIN 11 related to failing to be open and cooperative in the consumer credit sector. We imposed a cancellation.

  10. FS19/6: Climate Change and Green Finance: summary of responses and next steps [pdf]

    Feedback statements

    Published: 16/10/2019

    This FCA Feedback Statement (FS19/6) summarises the responses we received from stakeholders to our Discussion Paper (DP18/8) on Climate Change and Green Finance, published in October 2018, and sets out our actions and next steps.
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