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Aggregate complaints data 2015 H2 [xlsx]
Aggregate sector wide firm complaints data for 2015 H2. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2015 H2 [xlsx]
Firm level complaints data 2015 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Ring-fencing: Disclosures to consumers by non-ring-fenced bodies: PS16/9
We have published our final rules for non-ring-fenced bodies. -
Complaints data 2015 H2 summary info [pdf]
Latest statistics summary for complaints data for 2015 H2. -
Co-operation agreement between FCA and ASIC [pdf]
Co-operation agreement between the FCA and ASIC (Australian Securities and Investments Commission). -
Consumer buy-to-let (CBTL) notification to amend firm details form [doc]
This form must not be used by an authorised firm which is also registered for CBTL. -
CBTL de-registration form [doc]
De-registration of consumer buy-to-let (CBTL) firm. -
MCD and/or CBTL notification form [doc]
Mortgage Credit Directive (MCD) and/or Consumer buy-to-let (CBTL) for Authorised Firms. Amending MCD and / or CBTL data. -
PS16/8: FCA Handbook changes regarding the segregation of client money on loan-based crowdfunding platforms, the Innovative Finance ISA, and the regulated activity of advising on peer-to-peer agreements [pdf]
This policy statement summarises and gives our response to feedback to CP16/4: Loan-based crowdfunding platforms and segregation of client money and CP16/5: FCA Handbook changes to reflect the introduction of the Innovative Finance ISA and the -
Final notice 2016: JPB Audio Visual Limited [pdf]
The case concerns breaches of PRIN 11 related to failing to be open and co-operative in the consumer credit sector. We imposed a cancellation.