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  1. Financial Lives Survey 2017: Data Tables: Volume 1 - Demographics, attitudes, product ownership, assets and debt [xlsx]

    Data

    Published: 18/10/2017

    Last modified: 20/06/2018

    This volume of tables contains questions on: demographics, attitudes, product ownership, assets and debt and advice use. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and

  2. Financial Lives Survey 2017: Data Tables: Volume 4 - Mortgages [xlsx]

    Data

    Published: 18/10/2017

    Last modified: 20/06/2018

    This volume of tables contains questions on: mortgages. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets it regulates.

  3. Financial Lives Survey 2017: Data Tables: Volume 17 - GAP insurance [xlsx]

    Data

    Published: 18/10/2017

    Last modified: 20/06/2018

    This volume of tables contains questions on: GAP insurance. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate.

  4. Financial Lives Survey 2017: Data Tables: Volume 6 - General insurance and protection [xlsx]

    Data

    Published: 18/10/2017

    Last modified: 20/06/2018

    This volume of tables contains questions on: general insurance & protection, motor insurance, home content & buildings insurance, single trip insurance, mobile phone insurance and pet insurance.

  5. Financial Lives Survey 2017: Data Tables: Volume 15 - Access [xlsx]

    Data

    Published: 18/10/2017

    Last modified: 20/06/2018

    This volume of tables contains questions on: access. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate.

  6. Financial Lives Survey 2017: Data Tables: Volume 13 - Savings [xlsx]

    Data

    Published: 18/10/2017

    Last modified: 20/06/2018

    This volume of tables contains questions on: Savings (questions asked of all), Savings account product questions, NS&I bond product questions, Cash ISA product questions and Savings product questions (product banner). The Financial Lives Survey 2017

  7. Financial Lives Survey 2017: Data Tables: Volume 18 - Guidance [xlsx]

    Data

    Published: 18/10/2017

    Last modified: 20/06/2018

    This volume of tables contains questions on: guidance. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate.

  8. Financial Lives Survey 2017: Data Tables: Volume 19 - Unbanked [xlsx]

    Data

    Published: 18/10/2017

    Last modified: 20/06/2018

    This volume of tables contains questions on: unbanked. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate.

  9. Firms falling short of renewal expectations

    Multi-firm reviews

    Published: 18/10/2017

    Last modified: 29/08/2025

    Our summary of how general insurance firms have implemented our transparency in insurance renewals which came into effect in April 2017.

  10. Financial Lives Survey 2017: Data Tables: Volume 11 - Advice 2 [xlsx]

    Data

    Published: 18/10/2017

    Last modified: 20/06/2018

    This volume of tables contains questions on: Advice 2 (have not had regulated advice in last 12 months about investments, saving into a pension or retirement planning, but might need it). The Financial Lives Survey 2017 is a tracking study designed
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